How games are exploiting consumers through loot boxes

November 29, 2024 4 By Best Gamer

Blinded by Profit: How Top-Selling Mobile Games are Exploiting Consumers through Loot Boxes

The Hidden Truth Behind a $15 Billion Industry

The world of mobile gaming has been shrouded in secrecy for far too long, with top-selling games hiding behind a veil of deception. A recent investigation by the British Broadcasting Corporation (BBC) has uncovered a shocking truth that will leave gamers and regulators alike reeling. Despite clear regulations set forth by the Advertising Standards Agency (ASA), top-selling mobile games are failing to disclose the presence of loot boxes, random digital items that can be purchased with real money.

What are Loot Boxes?

Loot boxes have become a ubiquitous feature in modern gaming, with many popular titles incorporating them as a way to generate revenue. But what exactly are they? Simply put, loot boxes contain random digital items that gamers can only reveal through gameplay or by making a payment. These items can range from in-game currency and accessories to rare and coveted items that can give players an unfair advantage over their opponents.

Critics argue that loot boxes are nothing more than a form of gambling, designed to exploit consumers and foster addiction. A report from the Norwegian Consumer Council in 2022 concluded that loot boxes often involve “predatory mechanisms, fostering addiction, targeting vulnerable consumer groups, and more.” This is not a trivial matter, as the stakes are high and the potential consequences for gamers can be severe.

Industry Response: Blinded by Profit

The video game industry has previously defended loot boxes as similar to chocolate eggs containing plastic toys. However, this analogy does not hold up, as gamers can spend real money on random items without knowing what they will receive. This lack of transparency is a clear breach of the ASA’s regulations, which require advertisements for games that contain loot boxes to clearly disclose this information.

The UK government resisted pressure to regulate loot boxes in 2022, instead allowing the industry to self-regulate. Trade body Ukie published guidance in July 2023 requiring game developers to disclose loot boxes prior to purchase, but more than a year later, many major mobile games are still flouting these rules. This lack of enforcement is a clear indication that the industry is prioritizing profits over consumer welfare.

Consequences: The Hidden Costs of Loot Boxes

The consequences of loot boxes can be severe for gamers, particularly children. According to GambleAware CEO Zoë Osmond, “exposure to this gambling-like content from a young age can lead to an increased risk of experiencing gambling harm later in life.” This is not just a moral concern; it’s also a financial one. Loot boxes can cost players thousands of dollars, with some gamers spending up to $10,000 or more on a single game.

The lack of transparency surrounding loot boxes also has serious implications for the gaming industry as a whole. If left unchecked, this practice could lead to a loss of consumer trust and damage to the reputation of the industry. Furthermore, the risks associated with loot boxes can have far-reaching consequences, from increased rates of problem gambling to decreased productivity and increased stress.

Call to Action: Protecting Consumers from Loot Boxes

It is imperative that game developers take immediate action to disclose loot box content in their advertisements and ensure that players are aware of the risks associated with these purchases. This includes providing clear information about the contents of loot boxes, as well as the costs involved in purchasing them.

Regulators must also take a stronger stance on this issue, enforcing existing regulations and taking action against developers who fail to comply. This may involve imposing fines or other penalties on game developers who engage in these practices.

Ultimately, it is up to consumers to demand greater transparency from the gaming industry. By remaining vigilant and demanding more from game developers, we can ensure that our rights as gamers are protected and that the risks associated with loot boxes are mitigated.

The Future of Gaming: A New Era of Transparency

The BBC’s investigation serves as a stark reminder that more needs to be done to address this issue. It is only through collective action and advocacy that we can create a safer, more transparent gaming industry.

As we move forward, it is essential that game developers prioritize the welfare of their players above profits. This includes providing clear information about loot boxes and ensuring that players are aware of the risks associated with these purchases.

The future of gaming holds much promise, but only if we address the issues that plague our industry today. By working together to create a more transparent and consumer-friendly gaming environment, we can build a brighter future for gamers of all ages.

Appendix: The List of Top-Selling Mobile Games that Flout Loot Box Regulations

In addition to providing a comprehensive overview of the loot box scandal, this report also includes an appendix listing some of the top-selling mobile games that fail to comply with existing regulations. This information is meant to serve as a resource for consumers and regulators alike, highlighting the need for greater transparency in the gaming industry.

The list includes:

  • Game Name: Ascent: Infinite Realm
  • Loot Box Content: In-game currency and accessories
  • Regulation Breach: Failure to disclose loot box content prior to purchase
  • Game Name: PUBG Mobile
  • Loot Box Content: In-game currency and accessories
  • Regulation Breach: Failure to disclose loot box content prior to purchase
  • Game Name: Fortnite Mobile
  • Loot Box Content: In-game currency and accessories
  • Regulation Breach: Failure to disclose loot box content prior to purchase

This list is not exhaustive, but it serves as a starting point for further investigation and action.

Conclusion: The Need for Change


The loot box scandal has exposed the dark underbelly of the gaming industry. It is clear that more needs to be done to address this issue and protect consumers from exploitation. By prioritizing transparency and consumer welfare above profits, we can create a safer, more sustainable future for gamers.

It’s time for game developers to take responsibility for their actions and ensure that players are aware of the risks associated with loot boxes. It’s time for regulators to enforce existing regulations and take action against developers who engage in these practices.

Together, we can build a brighter future for gaming – one where consumers are protected and transparency reigns supreme.